Privacy Policy for LynxLogic
At LynxLogic, we are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy outlines how we collect, use, disclose, and protect information when you use our services, including our AI research and development, innovative AI solutions, and AI-powered analytics tools.
1. Information We Collect
We collect various types of information in connection with the services we provide:
- Personal Data: This includes information that can identify you directly or indirectly, such as your name, email address, phone number, organization, and professional title, provided when you contact us, request a demo, or engage with our services.
- Usage Data: We automatically collect information about how you access and use our site and services. This may include your IP address, browser type, operating system, referring URLs, pages viewed, features used, and the dates/times of your visits.
- Technical Data: Information related to your device and connectivity, such as device identifiers, network information, and crash data, helps us improve our services and troubleshoot issues.
- Client Data: When providing our AI solutions and analytics tools, we may process data provided by our clients. This data is handled strictly in accordance with our agreements with those clients and relevant data protection laws.
2. How We Use Your Information
We use the collected information for various purposes:
- To Provide and Maintain Our Services: This includes operating our online platform, delivering our AI solutions, and ensuring the functionality of our analytics tools.
- To Improve and Develop: We use data to understand how our services are used, conduct research and development, and enhance existing features or create new innovative AI solutions.
- To Communicate with You: For customer support, to respond to inquiries, send updates, marketing communications (with your consent where required), and provide information related to our services.
- For Security and Fraud Prevention: To protect our site, services, and users from malicious activity and to ensure compliance with our terms and policies.
- For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share or disclose information in the following circumstances:
- With Service Providers: We may engage third-party companies and individuals to facilitate our services (e.g., hosting, analytics, customer support). These third parties have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as a business asset. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
5. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your personal data, we will securely delete or anonymize it.
6. Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA) or the UK, you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. These rights include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure ("right to be forgotten"): You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where LynxLogic relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. Please contact us using the details below if you wish to exercise any of these rights.
7. Transfers of Data Outside the EEA/UK
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
8. Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children's Privacy
Our services are not intended for anyone under the age of 18 (referred to as "Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our site, prior to the change becoming effective and update the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, your data, or would like to exercise one of your data protection rights, please contact us at:
LynxLogic
Portland Street
London, City of London, SE17 2HR
United Kingdom